Writer Error ( Hardware Error Tracking Serve Failure ) Error Burning to disk.
These messages appear only at one clients site and have persisted through 3 DVD Burners... Last two LG GSA-4167B's last one built in September of 2005. I have 4-5 installations running perfectly, all Intel P4, Intel M'boards, WinXP Pro.. This one is the same and nothing but trouble. If we run new disks and keep writing to them, the Overwrite will not work, they run perfectly. The Disks are all brand name Sony, Verbatium, Maxell DVD+ or - RW.
Please any one, help us save this client. By now six months of this has tarnished our reputation with them.
Thank You,
Herb Reed
Reed Micro Automation
Altoona, PA, USA
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At the CD/DVD tab look at the max preferred speed try to set it as low as possible according to the actual media (look in the “Actual possible speed” make sure a media is inserted).
Do you have any other burner software installed on the PC? Especially packet writing software.
Try to erase the media from the CD/DVD tab. You may obtain more information on the inserted medium it you press ctrl+s when you are in the CD/DVD drop down box ( it is active and the device you which to use is blue)
**** Start of disc status report ****
1:0:0,G: HL-DT-STDVDRAM GSA-4040BA104
Disc type: DVD-RW
Disc status: Closed
Disc erasable: Yes
Free blocks: 0 = 0
Used blocks: 1836531 = 3761215488
Total blocks: 0 = 0
Possible speed: 1,0x (1.385 KB/s)
**** End of disc status report ****
If you get any errors during erase or burning please post them here.
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