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Subject: Can't burn a CD

By: greg rykowski

20/10-2004 17:29

I'm having trouble getting your program to burn CDs. I have uninstalled it, redownloaded it, and reinstalled it, to no avail. I can burn CDs using Roxio and Windows so I know my CD burner works. I have also had your program make a zip file to my hard drive which I was then able to burn to a CD using Windows.

When I start and run your program, the following happens:

It states "Files to backup..."
Then "Sorting 406 files..."
Then "0001.zip Writing to disc"
"Wait! Do not remove media"
"Error burning to disc"

How do I fix this?

By: Datahjaelp

21/10-2004 00:33

At what speed is it actually burning (see log). Try to set the max preferred speed to 8 or 10 if your medias are certified to this speed or a higher speed.

By: greg rykowski

21/10-2004 17:38

The log does not show a burning speed. The following error is in the log:

10/21/2004 11:22:17 AM Log Created.
10/21/2004 11:22:17 AM > Files total: 234472
10/21/2004 11:22:19 AM > Files to backup: 411 Folder infos to backup: 4831
10/21/2004 11:22:19 AM > Bytes to backup: 139068133
10/21/2004 11:27:14 AM > File created: C:\DOCUME~1\Owner\LOCALS~1\Temp\10-21-04001.zip / 139993891
10/21/2004 11:27:17 AM > No errors found in: C:\DOCUME~1\Owner\LOCALS~1\Temp\10-21-04001.zip
10/21/2004 11:31:41 AM > \10-21-04001.zip Error burning to disc - WRITER ERROR [MEDIUM ERROR (WRITE ERROR)">

By: greg rykowski

21/10-2004 17:43

I also tried setting the max preferred speed to 8 and then 10 and got the same error both times. The CD is certified 4X-10X.

By: Datahjaelp

22/10-2004 18:30